FAQ & Site Info
You can order different color combinations for each style of scarf. Leadtime is one to four weeks for those personalized special orders. Commissioned Item must be paid before creation of the item, at the moment of the order. Send me an email. I will create your special order according to your vision. Please note that I do not accept returns on Bridal items, made to order, made to specifications and special orders.
Please send me an email so I can email my price list. Jossiani
Please, send me an email with your corporate gift question or orders. I will email back with price list and lead time on large orders. Jossiani
I mainly ship inside the USA. Also, I often mail my artwork to Canada and occasionally to Europe.
SHIPPING If the item is less than $25, Insurance is not included in shipping cost. If you want item to be insured, please add $1.80 to payment. Shipping and handling costs via First Class Mail include shipping materials, insurance and tracking number. COMBINED SHIPPING: I combine shipping for items going to the same address and packed in the same box or large padded envelope. We ship within 2 working days following cleared payment.
PAYPAL PAYMENT: Buyer has to have confirmed address or I cancel order. POSTAL MONEY ORDERS: Items shipped next working day after receiving Money Order. I do not accept Money Orders that are not POSTAL MONEY ORDERS. For further information please send me an email with your questions. RETAIL TAX: California residents sale tax will be automatically added when you order.
If you pay with Paypal and if you have a Paypal confirmed address, you order will be mailed within 3 working days. Paypal will email you your package's tracking number on the day I ship If you pay with a Postal Money Order, your order will be mailed the day after your Postal Money Order has been received. We will keep buyer informed via email about shipping date.
Most of my items are unique and I do not want them to go back and forth in the mail. I discourage returns and prefer that buyer think carefully about size, color, type of silk, before buying my one of its kind artwork. If you need to return an item, please contact me and I will make it possible for you to exchange it for another item from my collection. You will have to pay for shipping the exchanged item. I DO NOT ACCEPT RETURNS on bridal wear and delicate light colors items because fragile silk items have to be in pristine condition, and should not travel back and forth in the mail. I do not accept return of delicate silk chiffon items. As a result, I do not accept returns on white, off white and light color silk items, Please note that I do not accept returns on special orders either. COLORS: If you are not sure about the color, please send a self addressed stamped envelope to get swatches of my bridal colors before ordering. Like most Artists and Designers and for obvious reasons, I DO NOT ACCEPT RETURNS ON BRIDAL and SPECIAL OCCASION FORMAL WEAR and/or SPECIAL ORDERS, and very light color silk items.